GDPR
Scope
At sportsmassage.fit, we are committed to safeguarding your personal data. This privacy notice explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
We are Sports Massage Therapists based at 12 Larkfields Crescent, Swanwick, Derbyshire DE55 1EU, and we provide health-related treatments, including sports massage therapy, cupping, myofascial release, kinesiology taping, mentoring, and coaching. For the purposes of this Privacy Notice, “we” refers to all practitioners at sportsmassage.fit.
2. What Personal Data We Collect
• Treatment Information: We collect only the personal and medical information necessary for providing treatment, including details on your medication, health issues, and previous treatments. This data is securely stored and only accessible to relevant practitioners and pre-vetted staff who have signed confidentiality agreements.
• Contact Information: We use your contact details (phone number, email, postal address) to manage appointments and share information regarding your treatment.
• Marketing Data: With your consent, we may use your contact information to send marketing communications or respond to your inquiries. You can opt out of marketing communications at any time.
3. Legal Basis for Processing Your Data
We process your personal data based on:
• Explicit Consent: We require your explicit consent to process your health-related data for treatment purposes.
• Legitimate Interest: We may process your contact information to respond to your inquiries and promote relevant services.
4. Your Rights
As a data subject, you have the following rights:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections if the data we hold is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
• Right to Restrict Processing: You can request restrictions on the processing of your data in specific situations.
• Right to Object: You can object to certain processing activities, including direct marketing.
• Right to Data Portability: You can request that we transfer your personal data to another organization.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise any of these rights, please contact us at the email or phone number provided below. We may request proof of identity before proceeding with your request.
5. Retention of Your Data
We retain your personal data only for as long as necessary to fulfill legal obligations:
• Treatment records are kept for up to 10 years after the completion of treatment.
• Records for minors are kept until the child reaches the age of 25.
After these periods, all personal data will be securely deleted unless it is required to fulfill future obligations.
6. Data Storage and Security
Your personal data is securely stored in the United Kingdom, in compliance with GDPR. We do not transfer data outside the EEA without appropriate safeguards. We take every precaution to ensure that your data is protected from unauthorised access, alteration, or disclosure.
7. Use of Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyse website traffic and visitor behaviour. You will be prompted to consent to the use of cookies when visiting our website. You can manage cookie settings or reject non-essential cookies via your browser at any time.
8. Disclosure of Personal Data
Your data is only shared with practitioners involved in your treatment and pre-vetted administrative staff who manage appointments. We do not sell or broker your data to third parties. Personal data may only be disclosed to external parties if required by law or to protect our rights.
9. Complaints
If you have concerns about how we process your personal data, you can contact us using the details below. If we fail to resolve your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Contact Us
If you have any questions about this privacy notice or wish to exercise your rights, please contact us at:
• Email: ken@sportsmassage.fit
• Phone: 07931 123995
• Address: 12 Larkfields Crescent, Swanwick, Derbyshire DE55 1EU
For further information or to lodge a complaint with the ICO, please contact:
ICO Contact Details:
• Address: Wycliffe House, Water Lane, Wilmslow, SK9 5AF
• Phone: +44 (0) 303 123 1113
• Website: https://ico.org.uk/global/contact-us/email